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Most presentation folders are despatched within 8-10 working days from your approval of artwork to go to production. This is a standard delivery costing £35. We also offer an express service of within 6 working days for an additional £14.
Folders with extra finishes such as lamination or spot UV can take slightly longer, as can larger quantity orders. Our standard turnaround time may not be possible at times of exceptionally heavy workload . Likewise if you have a specific delivery requirement, it is essential that you make our staff aware of this when ordering, in order to confirm that it can be met. All folder orders are packed in secure, double-walled boxes to prevent damage in transit and our prices include free delivery to one location in mainland Britain.
Delivery will be by a company vehicle or couriered through FedEx, Interlink, DPD or a trusted 3rd party.
Turnaround times begin ONLY when the following criteria have been met:
- Your order has been received, processed and payment approved.
- You have uploaded your artwork for your job.
- You have viewed your proof and approved your job for production.
After approval, Quality Control personnel may stop your job if they believe your artwork has defects (i.e. low resolution) that will cause it to print unsatisfactorily. In this event, you will receive an email message notifying you of this, and your job will be put on hold until you re-submit and re-approve new artwork or confirm you wish to send the job to press as-is. While a job is on hold in this manner, the production clock is ON HOLD. Folder Printing Direct is not responsible for expediting your order if time is lost as a result of the customer's failure to meet production design requirements.
All turnaround times are based on business days. Monday through Friday and exclude all bank holidays.